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Customer Service at Casino Sites

Customer service should be one of the deciding factors in whether a gambler will play at a specific online casino. In order to get the best experience, casino game players also need the best support. The preferred casino of a gambler should definitely be contactable. Not only that, but the casino needs to be reachable in a number of different ways. Below are the basic channels that the top casinos are reachable through.

Casino Customer Service Centre

Casinos with the Best Customer Service

#1
Punt Casino

R10000 Bonus

97% Payout

Rating: 5/5

98% Payout

R10000 Bonus 97% Payout - Rating: 5/5
#2
Yebo Casino

R12000 Bonus

98% Payout

Rating: 4.9/5

97% Payout

R12000 Bonus 98% Payout - Rating: 4.9/5
#3

R11500 Bonus

99% Payout

Rating: 4.8/5

98% Payout

R15000 Bonus 99% Payout - Rating: 4.8/5
#4
Thunderbolt Casino

R10000 Bonus

98% Payout

Rating: 4.6/5

98% Payout

R10000 Bonus 98% Payout - Rating: 4.6/5
#5
Silversands Casino

R8888 Bonus

96% Payout

Rating: 4.5/5

97% Payout

R8888 Bonus 96% Payout - Rating: 4.5/5
#6
Fun Casino SA

R1234 Bonus

97% Payout

Rating: 5/5

98% Payout

R1234 Bonus 97% Payout - Rating: 5/5
#7
Europa Casino

R24000 Bonus

98% Payout

Rating: 4.9/5

97% Payout

R24000 Bonus 98% Payout - Rating: 4.9/5
#8
Casiplay Casino South Africa

R14 000 Bonus

98% Payout

Rating: 4.6/5

98% Payout

R14000 Bonus 98% Payout - Rating: 4.6/5
#9
Winner Casino

R2000 Bonus

96% Payout

Rating: 4.5/5

97% Payout

R2000 Bonus 96% Payout - Rating: 4.5/5
#10
Spartan Slots Casino

R25500 Bonus

99% Payout

Rating: 4.8/5

98% Payout

R25500 Bonus 99% Payout - Rating: 4.8/5
#11
7Bit Casino

R1800 Bonus

97% Payout

Rating: 5/5

98% Payout

R1800 Bonus 97% Payout - Rating: 5/5
#12
Betway South Africa

R25 Bonus

98% Payout

Rating: 4.9/5

97% Payout

R25 Bonus 98% Payout - Rating: 4.9/5
#13
Springbok Casino

R30000 Bonus

99% Payout

Rating: 4.8/5

98% Payout

R30000 Bonus 99% Payout - Rating: 4.8/5
#14
Spin Shake Casino

R24000 Bonus

98% Payout

Rating: 4.6/5

98% Payout

R24000 Bonus 98% Payout - Rating: 4.6/5
#15
WixStars Casino

R3200 Bonus

96% Payout

Rating: 4.5/5

97% Payout

R3200 Bonus 96% Payout - Rating: 4.5/5
#16
Casino Midas

R10000 Bonus

97% Payout

Rating: 5/5

98% Payout

R10000 Bonus 97% Payout - Rating: 5/5
#17
AfriCasino

R10000 Bonus

98% Payout

Rating: 4.9/5

97% Payout

R10000 Bonus 98% Payout - Rating: 4.9/5
#18
Yeti Casino

R3333 Bonus

98% Payout

Rating: 4.6/5

98% Payout

R3333 Bonus 98% Payout - Rating: 4.6/5
#19
Mr Play Casino

R5000 Bonus

96% Payout

Rating: 4.5/5

97% Payout

R5000 Bonus 96% Payout - Rating: 4.5/5
#20
G’day Casino

R5000 Bonus

99% Payout

Rating: 4.8/5

98% Payout

R5000 Bonus 99% Payout - Rating: 4.8/5

Phone Call – Casino Customer Service

Unlike land-based casinos, casinos on the internet often lack that human element. However, SA gamblers can be at ease when they know that there is always someone that can assist them, should they need it. A casino which has games available 24/7 should also have call centre consultants available around the clock. Many SA gamblers will be pleased to know that some of the best internet casinos will have consultants readily available to assist them in their home language.

Email as Casino Customer Service Channel

A lot of gamblers prefer email as their method of communication with the casino. This is a great way of getting assistance as casino game players will have the information saved in their inbox for future reference. Communication via email is also usually much cheaper than giving the casino a ring.

Contacting Casinos Via Live Chat

The live chat option is like a combination of the phone call option and the email option. While the gambler gets immediate assistance in real time, they do it by writing to a consultant. Using the live chat option is quick and easy, and the player can quickly ask questions between games. Many gamblers have their browser open anyway while playing and responses are almost instantaneous. So, this can be the most affordable way of contacting a casino.

Customer service is something that is often overlooked by South African gamblers when they are looking for a casino. This catches up to them when they find themselves in a situation where they need help. So, it is important to compare the customer service methods which are available before choosing a casino.

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